Legal

Terms of Service

The rules for using Lempile's APIs, in plain words. The section on people data matters most if you use People Search or Email Finder.

1. About these terms

These terms are a contract between you and GBFS HOLDING SAS, 74 rue Danton, 35700 Rennes, France (SIREN 999 449 796, VAT FR54999449796), which runs Lempile. "We" means GBFS HOLDING SAS; "you" means the company or person using Lempile.

By creating an account or using an API key, you accept these terms. If you accept them for a company, you confirm you're allowed to bind it. Lempile is for business use only: it is not offered to consumers.

2. The service

Lempile gives developers APIs to work with LinkedIn and X accounts they connect (Lempile Direct and the X API), to run Google searches, to find work email addresses (Email Finder) and to search professionals (People Search). The documentation at lempile.com/docs describes what each API does.

Products marked "Early access" can change quickly or stop, and come with fewer guarantees. We tell you before we remove a product you pay for.

3. Your account and API keys

Keep your account details accurate and your API keys secret. Anything done with your keys counts as done by you, so revoke a key as soon as you think it leaked. Tell us at contact@lempile.com if you see unauthorized use.

We apply rate limits and safety limits to protect connected accounts and our servers. Don't try to get around them.

4. Connected LinkedIn and X accounts

You may only connect LinkedIn and X accounts that you own or are allowed to use. When you connect one, you ask us to act in that account on your behalf: we keep its session on our servers and carry out the requests you send. You can disconnect it at any time.

LinkedIn and X have their own terms, and they can restrict or close accounts, including for automated use. You are responsible for how you use your accounts and for following those terms. We can't guarantee that a platform won't restrict an account, and we aren't liable when it does.

5. Acceptable use

You must not use Lempile to:

  • send spam, or messages or invitations to people you have no lawful reason to contact;
  • harass, deceive or impersonate anyone;
  • collect or infer sensitive information, such as health, religion, politics or sexual orientation;
  • make decisions with legal or similar effects on people, such as screening them for credit, housing or insurance;
  • break the law, including data protection, privacy, email and anti-spam laws;
  • attack, overload, probe or copy our service, or resell raw access to it as a competing API.

You can build products on Lempile and sell them, as long as your customers follow these rules too.

6. People data: People Search and Email Finder

People Search and Email Finder give you personal data about professionals. You decide what you do with it, so you are responsible for it under data protection law (you are its controller). In particular, you must:

  • use it only to contact people about something relevant to their work, such as an offer or a job, and only where you have a lawful basis to do so;
  • the first time you contact someone, tell them who you are, that you found their details through Lempile, and how to object;
  • stop contacting anyone who objects or asks to be removed, delete their data, and don't fetch it again. You can also point them to lempile.com/privacy/people;
  • follow the email and messaging rules that apply to you and to the person you contact, which differ by country;
  • keep the data secure, and only for as long as you need it;
  • not sell, share or publish it, and not use it to build or enrich a database you offer to others;
  • delete data we ask you to delete, for example after a person opted out, within 30 days.

Our own use of this data is explained in Your data in Lempile's people database.

7. Your data

When you send personal data through Lempile, such as messages, contacts or profiles from your connected accounts, we process it only to provide the service and on your instructions (we are your processor). We keep it confidential, protect it, use subprocessors that do the same (our hosting is in the European Union), help you answer the people concerned, and delete it when you close your account.

You remain responsible for having a lawful basis for that data. If you need a signed data processing agreement, write to contact@lempile.com.

8. Prices and billing

Prices are on the pricing page. Your first subscription starts with a 7-day free trial. After that, we bill monthly through Stripe, based on the highest number of connected accounts during the month. For Email Finder, only emails confirmed by the company's mail server count: 1,000 a month are included, then the pricing page's rate applies. Prices exclude VAT and other taxes, which are added where they apply.

You can cancel at any time; the subscription then ends at the close of the paid period, and we don't refund partial months. If a payment fails, Stripe retries it; if it still fails, we can pause your API keys until it's paid. We announce price changes at least 30 days before they apply to you.

9. Availability and changes

We work to keep Lempile available and to fix problems quickly, but we don't promise it will always be available or error-free, unless we agreed a service level with you in writing. We sometimes pause the API for planned maintenance; it then answers with a time to retry.

We may change Lempile to improve it. We tell you in advance about changes that break your integration.

10. Suspension and closing your account

We can suspend or close your account if you break these terms, if your use puts others or our service at risk, or if the law requires it. Where we can, we warn you first and give you time to fix the problem.

You can stop using Lempile and close your account at any time. After closing, we delete your data within 30 days, except backups, which expire within 90 days, and records we must keep by law.

11. Ownership

Lempile, its software and its documentation belong to us. You keep all rights to your own data and content. You give us the right to use them only to run the service for you. If you send us suggestions, we may use them freely.

12. Liability

To the extent the law allows, Lempile is provided "as is", and we are not liable for indirect losses such as lost profits, lost data, lost business or a platform closing an account. Our total liability for any claim is limited to what you paid us in the 12 months before it arose. None of this limits liability that the law doesn't allow us to limit.

You will cover us for claims by others that come from your use of Lempile in breach of these terms or the law, for example spam, a platform's claim about your accounts, or misuse of people data.

13. Changes, law and contact

We may update these terms. We tell you by email or in your dashboard at least 30 days before a change that affects you takes effect. If you don't agree, you can close your account before then.

These terms are governed by French law. Any dispute goes to the courts of Rennes, France, unless the law requires otherwise. Questions: contact@lempile.com.

Last updated 5 November 2026.